This Privacy Policy was last updated on 26 September 2024. Airtasker manages the information that we collect from you in accordance with applicable privacy legislation. In this Privacy Policy, "Airtasker", "we", "our" and/or "us" means: (i) where you reside in any country in the European Economic Area or the United Kingdom, Airtasker UK Limited; and (ii) where you reside anywhere outside the European Economic Area and the United Kingdom: Airtasker Limited, an Australian company. Company details for each of the Airtasker companies is set out in the Contact Us section below. This Privacy Policy describes how Airtasker collects, uses, shares and handles your personal data, and sets out the rights and obligations that both you and Airtasker have in relation to your personal data. Country specific terms in Appendix A shall also apply to this Privacy Policy. By accessing www.airtasker.com or our mobile application (together, the "Services") you accept and agree to the Terms and Conditions of Airtasker's user agreement ("User Agreement"), and acknowledge that your personal data may be collected, used and disclosed in accordance with this Privacy Policy. Except for any terms that are defined in this Privacy Policy then all other defined terms shall have the same meaning as that defined in the User Agreement. Note that under Airtasker's Terms and Conditions, you must not use the Services if you are under 18 years old. Airtasker may, from time to time, modify this Privacy Policy (and update the web page on which it is displayed). If we materially change the ways in which Airtasker uses or shares your personal data previously collected from you through the Services, Airtasker will notify you through your Airtasker account, your registered email address or other communication. You should check that account regularly. 1. Collection of Your Personal Data Information we collect directly from you Airtasker collects personal data when you pre-register with Airtasker. This includes your full name, email address and location. In circumstances where the below information is not provided to us, we may be unable to provide the Services to you and carry out our contractual obligations with you. Airtasker collects personal data when you register with Airtasker. This includes: your name, address, email address, phone number and other contact details; your birth date and gender; your credit card and account details, which are processed by a third-party service provider that handles payments for us; your location and the location where you are interested in performing tasks; and your occupation, work experience, resume, qualifications, education, post tasks, earn money preferences, skillset, interests and other information relevant for your fitness for tasks. If you register in certain countries, we also give you the option of providing a photo or video to be associated with your Airtasker user ID. If your personal details change, it is your responsibility to update your Airtasker account with those changes, so that we can keep our records complete, accurate and up to date. To enable us to improve our existing services, to create new service features, and to serve you and others with targeted marketing communications, Airtasker collects information about the way you use the Services, including the transactions you enter into on the Services, your feedback rating (including any references requested using our 'Reference' feature), the bids you make, the comments you post, and the transactions you enter into with our valued affiliate service providers. You may apply through our job application submission form provided by a third-party service provider. If you do so, we collect the information you make available to us through your application submission, such as your resume, links to other online profiles, and other information you choose to provide. Information we collect automatically when you use the Services Airtasker may also receive and record the following information from your internet browser and computer, including through cookies and similar technologies, when you use the Services: computer and connection information such as statistics on page views, traffic to and from the Services, referral URL, IP address, unique device ID, browsing history and web log information; and information about your use of the Services, including the date and time you visit the Services, the areas or pages that you visit, the amount of time you spend viewing or using the Services, the number of times you return to the Services, other clickstream or website usage information, and emails that you open, forward or click-through to the Services. If you use a location-enabled Airtasker service, if you allow us, we receive and process information about your precise location (for example, through GPS signals sent by your mobile device). We may also collect the precise location of your device when the app is running in the foreground or background or when the app is closed. We may also use a range of different technologies to confirm your location. When you use the Services, we also infer the general location of your device and the geographic regions our users come from. For example, your IP address may indicate your general geographic region. For more information on how we use cookies and other similar tracking technologies, please see the section on Cookies and Similar Technologies below. Information we obtain from other sources In addition to data collected from your submissions, we also receive data from certain third parties, such as social media sites that you connect to your account (including Facebook, LinkedIn, Twitter and any other site you which you enable from time to time) as well as from identity verification service providers and other Airtasker group companies. We work with third party verification providers to perform police history checks or background checks on taskers, and receive publicly available information such as court decisions. We may also receive additional information about you from third parties such as data or marketing partners and combine it with other information we have about you. What other information users can see about you You are not anonymous to us when you log into the Services or post any content (including tasks, items to be supplied, bids, comments or feedback) on the Services or any associated forum. When you: use the Services to post a task or item to be supplied, or make a bid, or comment on a bid, or provide feedback on other users; or otherwise communicate in a public forum on the Services, your user ID and all the material that you post is visible and searchable to us, other Airtasker users and is also publicly available to other internet users. We strongly encourage you to use caution and discretion when posting and carefully consider whether and what to post or how you identify yourself on the Services. Airtasker does not in any way control, and does not accept any responsibility or liability whatsoever for, the disclosure or use of personal data which is voluntarily posted by you in a publicly accessible area of the Services.